Terms of Use

 

Preamble: These Terms of Use (hereinafter referred to as the “Terms”) represent an agreement between MR FIXER TECHNICAL SERVICES L.L.C (hereinafter referred to as the “Mr Fixer”) and its Customer, superseding all prior negotiations or any agreement, whether written or oral except as provided in these Terms.

 

Your access or use of the website www.mrfixer.ae or Services offered by us shall mean that you have read, understood, and agreed to be bound by these Terms. By accessing or using this Website, Sub-domain, or Services, you also represent that you have the legal authority as per applicable law (including but not limited to age requirement) to accept these Terms on behalf of yourself and/or any other person you represent in connection with your use of the Website, Sub-domain, or Services. If you do not agree to the Terms, you are not authorized to use the Website, Sub-domain, or Services.

 

1.     DEFINITIONS: For Terms of Use, the following words/phrases shall have the meaning as specified below:

a.     Website: The Website will include www.mrfixer.ae and all the sub-domains.

b.     Third Parties: Any party that is not a part of this Terms of Use shall be considered as Third Party for these Terms.

c.     Services: Mr Fixer provides a range of home maintenance and improvement services, including but not limited to air conditioning maintenance, plumbing, house painting, handyman services, and glass and aluminum work. Please note that the scope of our services may evolve over time. Mr. Fixer reserves the right to introduce new services, modify existing ones, or discontinue certain offerings at its sole discretion.

2.     LICENSE TO USE: Subject to these Terms and our policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access.

3.     SECURITY: Mr. Fixer takes the security of your personal information seriously. Any information you submit through the contact form on our Website will be handled with care. While we strive to protect your information, we cannot guarantee its absolute security. Please be mindful of the information you choose to share with us through our Website.

4.     MAINTENANCE PACKAGES AND AGREEMENTS: Mr. Fixer offers various maintenance packages that may be available on a monthly or annual subscription basis. Details of these packages, including the scope of services, terms, and pricing, are provided for informational purposes on our Website. Any agreement to provide maintenance services will be governed by a separate contract, tailored to the specific needs and requirements of the customer. Please contact us directly to discuss our maintenance packages and to enter into a maintenance agreement.

5.     IMPORTANT DISCLAIMERS:

a.     You understand and agree that the Service may include certain communications from us, such as service announcements or administrative messages, and that these communications are part of the Service and you will not be able to opt out of receiving them.

b.     The information provided on our website is for informational purposes only. We make no warranties or representations regarding the accuracy, completeness, or suitability of the information on our website for your specific needs.

c.     While we strive to keep the information on our website up to date, we do not guarantee that it is always current or accurate. Services, pricing, and availability are subject to change without notice.

d.     You understand and agree that we provide information and services on our website “AS-IS” and that we assume no responsibility for the timeliness, deletion, misdelivery, or failure to store any user communications or personalization settings (where applicable).

e.     We are not responsible for any decisions made based on the information provided on our website. Please contact us directly for detailed, accurate, and personalized information about our services.

6.     NO RESALE OF SERVICES: You agree not to act as an intermediary, agent, or middleman to book services on behalf of a Third Party without full disclosure and consent from Mr. Fixer. This includes but is not limited to, accepting payment from a Third Party at a higher rate than the rate charged by Mr. Fixer and then booking services with Mr. Fixer at a lower rate. All bookings must be made directly by the end user of the services or with full transparency and consent regarding the relationship between the booking party and the end user. Any violation of this provision may result in termination of services and legal action.

7.     INTELLECTUAL PROPERTY RIGHTS: All intellectual property rights in the Service, the Website, and all materials on the Website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are owned by Mr Fixer and are protected by the United Arab Emirates and international intellectual property laws. No materials from the Website may be copied, reproduced, modified, republished, uploaded, downloaded, posted, transmitted, or distributed in any form or by any means. Any unauthorized use of the materials appearing on our Website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

8.     LINKS TO OTHER WEBSITES: Our Service may contain links to Third Party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any Third Party websites or services.

9.     SITE USER CONDUCT: You must at all times use the Website and its associated services in a responsible and legal manner. In particular (but not exclusively) you must not do any of the following: misrepresent your identity or your affiliation with any other person or organization; send junk email or spam to people who do not wish to receive mail from you; delete or falsify any attributions, trademarks, or designations of source from any website content; or interfere with or disrupt the service or services or networks connected to the Service.

10.  REPRESENTATIONS AND WARRANTIES BY CUSTOMER:

a.     The Customer represents that they are legally eligible to enter into a contract as per the applicable law.

b.     The Customer represents that all the information provided by them during the request for services or subsequently is correct.

c.     The Customer agrees that they shall not make a copy or duplicate any part or content of the services offered by Mr. Fixer, whether by recording the screen or otherwise.

d.     The Customer represents that they have read all the Terms and applicable policies and are in full compliance with them and shall remain so in the future.

e.     The Customer has read all the Terms and other applicable policies and warrants that they are in full compliance with the applicable laws, rules, regulations, and policies, and will remain so at all times during the term of the agreement with Mr. Fixer. The Customer shall indemnify Mr. Fixer, its partners, and affiliates if they breach any of the representations made above in these Terms.

f.      In the event the Customer is in breach or the reasonably anticipated breach, of any of the foregoing warranties and other terms, in addition to any other remedies available at law or in equity, Mr. Fixer shall have the right to immediately suspend any related services if deemed reasonably necessary by Mr. Fixer to prevent any harm to its business.

11.  FORCE MAJEURE: Mr. Fixer shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by a Force Majeure Event. A ‘Force Majeure Event’ refers to any event beyond Mr. Fixer’s reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials. In the event of a Force Majeure Event, Mr. Fixer shall take all reasonable steps to minimize the delay.

12.  GOVERNING LAW AND JURISDICTION: These Terms shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

13.  CHANGES TO THE TERMS: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

14.  DISCLAIMER OF WARRANTIES: The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

15.  LIMITATION OF LIABILITY: In no event shall Mr Fixer, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any unauthorized access to or use of our secure servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Service.

16.  INDEMNIFICATION: You agree to defend, indemnify, and hold harmless Mr Fixer and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the Service.

17.  SEVERABILITY: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

18.  WAIVER: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19.  ENTIRE AGREEMENT: These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

20.  CONTACT INFORMATION: For any questions, concerns, or comments regarding these Terms, please contact us at Info@mrfixer.ae.